AUSTRALIA 
Australia Post Domestic:
All Australia Express Post Delivery times: 2 - 5 business days.
All Parcel Post Delivery times: 3 - 10 business days.

FREE PARCEL POST OVER AUD $100

INTERNATIONAL 
DHL EXPRESS INTERNATIONAL DELIVERY TIMES:|
NZ: 1-3 business days
US/CAN: 4-7 business days
UK: 4-7 business days
Europe: 4-7 business days
(Estimated transit time subject to customs clearance)
All international orders will incur shipping fee's which will be calculated upon checkout.

DHL International express delivery cost:
Flat rate $15USD

Please note: During busy periods such as Christmas and New year, these times can increase. If it needs to arrive before a certain date, please contact us first before purchasing and confirm it can make it. 

FREE SHIPPING

Spend USD $150 or over for free DHL delivery.

INTERNATIONAL DUTIES - PLEASE READ:

All of our sales may incur Duty, Taxes and other charges depending on the Import regulations of your country (the value of the goods).  

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival. We are unable to advise the amount this may be as order values vary and destination country rules and regulations vary. In order to ensure the earliest possible delivery of your order, please pay these charges in a timely manner if requested by DHL OR Australia Post.

Once a Returns item(s) reach Lash V, Lash V will inspect the item(s) to ensure the eligibility criteria has been met). Within ten (10) days of receiving the Returns item(s), Lash V will issue a Credit-Note, at its sole discretion. 

If Lash V, at its sole discretion, determine that a Refund is to be provide, then Lash V will process the Refunds within ten (10) business days of receiving the Returns. 

Please note that all Credit-Notes will be issued via email and in the form of a code. The Credit- Note will remain valid for 3 months from the date of issue. 

If you have not received your items within 5 working business days of making your order please email us with your order number. In most cases, this means that an attempted delivery has occurred and unfortunately you were not home! We can confirm to see where your parcel may be. 

International orders allow up to 10-21 business days. Delivery time may vary depending on your country and the shipping method you selected during check out. If you have not received your items within 10 working days of making the order please email us contact@lashvcosmetics.com

All orders are packed and sent within 48 hours. Once your order has been processed, transit time is anywhere between 1 to 7 business days, depending on your shipping address & selection. Please allow up to 72 hours for your orders to be dispatched during and just after sale periods and during holiday periods and during the weekends. 

Lash V Cosmetics pride themselves on creating the best products that help all our stunning customers in their journey of lash & brow growth. We believe in our Lash and Brow Growth Serums so much that we offer a Money-Back Guarantee for anyone who doesn’t see any results. Please see below our Terms & Conditions: 

Please read the steps below carefully so you can photograph your lash growth process correctly.

It will help you enjoy watching your lashes grow. This will also help you qualify for our Lash V Lash growth Serum Money-Back Guarantee if you don’t see results from our Lash Growth Serum.

Here's what you need to do:

1. Capture a ‘before’ photo (displaying date and time) of your lashes against the Lash V lash growth ruler on day 1 before application.

2. Capture  an ‘during’ photo (displaying date & time) of your lashes against the Lash V lash growth ruler on day 21 (3 weeks). 

3. Capture another photo (displaying date and time) of lashes on the Lash V lash growth ruler on day 42 (6 weeks). 

4. 98% Customers should see a result, yay! But anyone who sadly sees no lash growth in 60 days, please follow below instructions to apply for the lash growth serum money-back guarantee. 

CAPTURING BROW GROWTH RESULTS:

Please follow the below steps to photograph your brow growth process correctly to be eligible for money back guarantee. 
It will also help you enjoy watching your brows grow. But these photos will be used to help qualify you for the Lash V Brow growth Serum Money-Back Guarantee if you don’t see results from our Brow Growth Serum.

Here's what you need to do:

1. Capture a ‘before’ photo (displaying date and time) of your brows on day 1 before application.

2. Capture an ‘during’ photo (displaying date & time) of your brows on day 21 (3 weeks).

3. Capture another photo (displaying date and time) of your brows on day 42 (6 weeks).

4. 98% of customers should see a result, yay! But anyone who sadly sees no brow growth in 60 days, please follow below instructions to apply for the brow growth serum money-back guarantee.

HOW TO APPLY FOR MONEY-BACK GUARANTEE:

1. Email contact@lashvcosmetics.com your X3 photos, your Lash V order number, and customer receipt of purchase within 60 days of purchase. 

2. We will email you a return parcel slip for you to print & return the product to us.

3. We will refund you the price paid within 3 business days after receiving the returned product. 

If you have any more questions, please reach out any time. We’re here to support you and the growth of your lashes & brows!

DOSAGE EYELASH GROWTH SERUM
For best results, apply once every night directly to the skin of the upper eyelid at the base of the eyelashes using the Lash V Eyelash Growth Serum applicator. If there is any any excess solution beyond the eyelid margin, simply blot it clean. Additional applications of serum will not increase the growth of eyelashes. Once you discontinue your treatment, your eyelash growth is expected to return to pre-treatment level.  If you miss a dose, just apply serum solution the next evening.

DOSAGE EYEBROW GROWTH SERUM
For best results, apply once every night directly to the skin at the base of the eyebrows using the Lash V Eyebrow Growth Serum applicator. Additional applications of serum will not increase the growth of eyebrows. Once you discontinue your treatment, your eyebrow growth is expected to return to its pre-treatment level. If you miss a dose, just apply serum solution the next evening.

1. Capture a ‘before’ photo (displaying date and time) of your lashes against the Lash V lash growth ruler on day 1 before application.

2. Capture  an ‘during’ photo (displaying date & time) of your lashes against the Lash V lash growth ruler on day 21 (3 weeks). 

3. Capture another photo (displaying date and time) of lashes on the Lash V lash growth ruler on day 42 (6 weeks). 

4. 98% Customers should see a result, yay!

We would love to see your stunning growth! Please email all growth shots to contact@lashvcomestics.com to be featured on our Instagram! @lashvcosmetics

Lash V Eyelash Accelerating Mascara is a waterproof Mascara, which many people have found to effectively promote the thickness, darkness, curling and growth of their natural eyelashes.

Oh, you betcha!
All natural ingredients
No artificial fragrances or colours. 

(of course!) Vegan friendly & cruelty free.

And also Paraben free